Booknetic – Appointment Booking, Scheduling & Calendar Reservation (SaaS Available)

Booknetic is a powerful WordPress appointment booking and scheduling system designed to automate online reservations, manage business operations, handle staff schedules, sync calendars, process payments, and streamline customer interactions—offering a complete end-to-end booking experience.

The platform also includes a SaaS version, allowing you to sell appointment-booking services under your own brand.

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 CATEGORY-WISE DETAILED BREAKDOWN

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1. Core Appointment Booking Features

• Fully automated online appointment scheduling

• Real-time availability with buffer times

• Recurring appointment support

• Appointment history & tracking

• Multi-step booking workflows

• Custom appointment statuses

• Group appointments

• Multi-booking in one session

• Bring-people-with-you (seat-based booking)

• Waiting list for full time slots

• Booking status change via link

• Booking panel in popup

• Booking limit manager (per location or service)

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2. Business Management

Business Settings

• Business hours & holidays setup

• Break times & special availability rules

• Multiple locations support

• Separate service catalogs per location

• Detailed business analytics & dashboard

Staff & Employee Management

• Unlimited staff profiles

• Employee self-scheduling

• Staff dashboard

• Staff commissions

• Permissions & roles manager

• Staff-based service assignment

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3. Customer Management (CRM Built-in)

• Unlimited customer profiles

• Front-end customer panel

• Appointment history

• Notes & customer details

• Import/export customer list

• Full history tracking

• Customer feedback & reviews

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4. Service & Pricing Management

• Unlimited services & categories

• Custom service durations

• Conditional pricing (time of day, form choices, etc.)

• Service extras & add-ons

• Dynamic service durations with different pricing

• Package creation (bundle different services)

• Donation form support

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5. Calendar & Scheduling System

Calendar Module

• Daily / Weekly / Monthly / List view

• Staff, service, and location filters

• Outlook Calendar 2-way sync

• Google Calendar 2-way sync

• Color-coded appointments

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6. Forms & Customization

Custom Form Builder

• Add custom fields

• Conditional fields

• Hidden admin-only fields

• Smart logic rules

• Collect additional customer info

Interface & Branding

• Fully customizable booking form

• Color theme matching brand identity

• Editable text (translate any string)

• Popup booking panel

• RTL support

• Multi-language support

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7. Notifications & Workflows

Notification Channels

• Email notifications

• SMS notifications

• WhatsApp notifications

• Telegram notifications

• Webhook automation (Zapier, IFTTT)

Workflow Automation

• Appointment confirmations

• Reminders (SMS/Email/WhatsApp)

• Follow-ups

• Payment link notifications

• Custom triggers per status

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8. Payment & Billing

Supported Payment Methods

• PayPal

• Stripe

• Square

• Mollie

• Razorpay

• WooCommerce payments

• Mercado Pago

• Vipps

• 2Checkout

• Local (cash) payment

Billing Features

• Deposit payments

• Payment links

• Custom taxes

• Invoicing (custom HTML templates)

• Coupons / discount codes

• Gift cards

• Per-service payment method selection

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9. Integrations

• Google Calendar (2-way)

• Microsoft Outlook Calendar (2-way)

• Zoom Meetings

• Google Analytics

• Google Tag Manager

• Google reCAPTCHA

• Divi Builder integration

• WooCommerce integration

• Facebook & Google Login

• OTP SMS verification

• Webhooks for 1000+ apps

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10. Advanced Features

• GDPR & HIPAA compliance

• Multi-booking across services & staff

• Custom appointment statuses

• Custom durations for services

• Product inventory system

• Service bundles & packages

• Recurring appointment engine

• Conversion tracking

• Export appointment data to CSV

• Performance reports for services & staff

• Popup booking form

• Customer ratings & reviews

• Donation forms

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11. SaaS Mode

Sell the booking system as a service:

• Create subscription plans

• Customer onboarding system

• Multi-tenant architecture

• Payment gateways for SaaS billing

• Manage tenants through a super admin panel

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12. Security, Performance & Reliability

• Advanced permission control

• Role-based access system

• High-performance system architecture

• Regular updates & feature improvements

• Secure data storage

• Full audit logs

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13. Calendar, Booking & UX Enhancements

• Mobile-optimized responsive interface

• Fast, intuitive booking flow

• Custom URLs for service/staff/location

• Instant reminders

• Easy reordering of booking steps

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14. Data & Reporting

• Reports for bookings, staff, locations & revenue

• Custom analytics dashboards

• Conversion tracking with GA & GTM

• Full export/import flexibility

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15. Add-ons (Optional)

• Package Creator

• Staff Commission

• Product Inventory

• 2Checkout Integration

• Outlook Calendar Sync

• WooCommerce Payment Add-ons

• More integrations released regularly

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16. Calendar Experience

• Multi-view calendar module

• Filters for staff, services & locations

• Appointment color coding

• Drag-and-drop rescheduling

• Real-time sync with Outlook & Google